To help protect you and your money, all UK banks are now introducing more frequent verification checks to let us know it's you when making a purchase online. This page will be updated when issues are being investigated, and when they’ve been fixed. If you’re having problems with card payments or cash machines, check our service status page to see if it’s part of a wider known issue. If you’ve recently received a new card, double check you’re using the latest one, and not one that’s expired. You can also set up Quick Balance, which allows you to see the balances of up to 5 accounts on your device without needing to log on to Mobile Banking. Is there enough money available in your account to cover the payment? You can quickly check your balance in the mobile app. You can also check your account balance: Is there enough money available in your account? Take a look at our suggestions below to help get your card working again. There may be a simple reason why your card isn’t working when you try to use it in a shop, at a cash machine or online. Investment fees, charges and key documents.Savings and investments View all savings and investments. ![]() More about contents for renters insurance.Everyday No Balance Transfer Fee Credit Card.Everyday Long Term Balance Transfer Credit Card.Where can I get Santander Edge cashback. ![]() ![]()
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